07 5447 3722

Website Terms and Conditions

Website Use Terms and Conditions

This website is operated by The Casa Noosa, the terms “we”, “us” and “our” refer to The Casa Noosa. 


By visiting our site and/ or purchasing something from us, you agree to be bound by the Terms and Conditions provided below including those additional terms and conditions and policies referenced herein and/or available by hyperlink. 

Privacy Policy

Your privacy is very important to us and we will always act to protect your information. View the full details of our https://casanoosa.com.au/privacy-policy/ (Privacy Policy). Please note that by agreeing to these Terms and Conditions you will be deemed also to have read and agreed to our Privacy Policy.


All content, design, structure, selection, coordination, expression, ‘look and feel, arrangement of such Content, included in the Website and other associated elements are owned and controlled by Casa Noosa or licensed by Casa Noosa. The Website is protected by many laws, e.g. copyright, intellectual property rights and unfair competition laws. 

Use of the Website

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any federal, state, local governments regulations, rules, laws (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service; (f) to collect or track the personal information of others; (g) to spam, phish, pharm, pretext, spider, or scrape; and (h) to interfere with or circumvent the security features of the Website or any related website. 

Except as expressly provided in these Terms and Conditions, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, encoded, translated, transmitted or distributed in any way to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Casa Noosa’s prior written consent. 

If you’re our regular customer and would like to use any content, photography or logos contained within the Website for your purposes please contact us on info@casanoosa.com.au or call 07 5447 3722 during working hours.

You agree not to trace or seek to trace any information of any user or customer of Casa Noosa, including any Casa Noosa account not owned by you. You may not manipulate identifiers and email addresses in order to disguise the origin of any message.  You may not pretend that you are or that you represent, someone else, or impersonate any other individual or entity. 

Damage to computer or other device

We will take reasonable care in ensuring that our website is free from viruses or other harmful content. We cannot guarantee that use of this website will not cause damage to your computer or other devices. It is your responsibility to make sure that you have the proper equipment and anti-virus software to use the Website safely. 

Online shopping and Orders

When placing information onto our Website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While we have made every attempt to show textures, appearances and colours of our products as accurately as possible, what you see will vary depending on your computer equipment and your mobile devices. We cannot guarantee that the product images are an exact representation of the actual products. 

In order to ensure your online purchase and subsequent delivery runs as smoothly as possible we ask that you take the time to read the terms and conditions of sale when checking out online carefully. It is your responsibility to review at point of online checkout to ensure that all details are correct. Should you have an issue with your order, we request that you contact us immediately. You can cancel your online order provided that it has not started to be processed. 

Please contact us as soon as possible. We will attempt to cancel your order without delay however occasionally it may not be possible to stop an order from being dispatched if it has already been processed. If your order has been dispatched, please refer to our https://casanoosa.com.au/customer-care/returns-policy/ (Returns Policy).  


All orders are calculated in Australian Dollars (AUD). You must pay for your products purchased on the Website at the time of placing an order. 

We will always act to protect the details of your payment and purchase. Our servers will help secure your personal information with up-to-date firewalls and encryption techniques during the ordering and purchase process. However, we will not be responsible for any loss or damage that you may suffer if a third party acquires unauthorised access to your personal data that you have provided to us when ordering from our website.

Password and account security

It is your responsibility to maintain the confidentiality of your password and account and all activities that take place under your password or account. If you will be using a shared computer ensure that you logout of your account at the end of session.

If you believe that there has been a security breach or misuse of your password or account, please let us know immediately.


We reserve the right to do the following, at any time, without notice: 

  •         Vary the prices on the Website at any time (prices are subject to change until you have paid for the products in full);
  •        Vary product availability and product prices between Casa Noosa in-store and those available on the Website;
  •        Modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason;
  •        Modify or change the Website, or any portion of the Website, including prices, and any applicable policies or terms;
  •       To bring down the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, and error correction.  

We will not accept responsibility if the Website is unavailable to you as a result of computer downtime, malfunction or other factor/s beyond our control.

The Website may contain links to other independent third-party Websites (“Linked Websites”). These Linked Websites are provided solely as a convenience to our visitors. Such Linked Websites are not under our control, and we are not responsible for their content.

Additional terms and conditions may apply to the purchase of goods or services and to specific portions of the Website, including promotions or other similar processes.  If there is a conflict between these Terms and Conditions and the terms posted for or applicable to a specific portion of the Website or for any service offered through the Website, the latter terms shall have authority with respect to your use of that portion of the Website or the specific service. 


Casa Noosa makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included in this website.

To the full extent permissible by applicable law, Casa Noosa disclaims all warranties, express or implied, Casa Noosa does not warrant that its website, its servers, or email sent from Casa Noosa are free of viruses or other harmful components. Casa Noosa will not be liable for any damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Whilst we endeavour to keep the information up to date and correct, Casa Noosa makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or information, content and products included in the Website. Although every effort is made to keep the Website up and running smoothly, due to the nature of the Internet, Casa Noosa takes no responsibility for and will not be liable for the Website being temporarily unavailable.    

Certain links in this website will lead to websites which are not under the control of Casa Noosa. When you activate these, you will leave our Website. Casa Noosa has no control over and accepts no liability in respect of materials, products or services available on any website which is not under the control of Casa Noosa.

Whilst precautions are taken to ensure security, we cannot guarantee that the website is fully secure. Casa Noosa shall not be liable for any loss or damage which may occur as a result of breach of security. Whilst making every attempt to secure personal data, Casa Noosa cannot accept responsibility for any unauthorised access or loss of personal information that is beyond the control of Casa Noosa.


You agree to indemnify, defend and hold harmless  Casa Noosa and its employees, Directors, contractors, licensors, service providers, agents, suppliers and keep them indemnified against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from: 

  •        any breach by you of these Terms and Conditions; or 
  •       reliance by you on any information obtained through the Casa Noosa website or
  •       your violation of any law or the rights of a third-party.  

Applicable Law 

The Website (excluding any linked third party Websites) is controlled by Casa Noosa supported by MediaMojo. By accessing this Website, you accept that any disputes about this Website or the Content are to be determined in accordance with the laws in force in QLD.   

Changes to Terms and Conditions  

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.


Contact information: Questions about the Terms and Conditions should be sent to us at info@casanoosa.com.au.

Version: July 2023